Customer Reviews.
Drop down Button Drop down Button < £ £ > Teaser Link Arrow co2

Customer Reviews.

service

5

Staff were polite, friendly & knowledgeable. Excellent feedback with video report

23 March 2020

service

5

Staff were very helpful and friendly

22 March 2020

service

5

Good service kept updated

22 March 2020

service

5

Easy process

21 March 2020

service

5

The service guys where perfect.

21 March 2020

sales

5

Just very pleased with the overall customer experience.

19 March 2020

service

4

Speedy service

11 March 2020

service

5

car was done at the time booked in for and time it would take plus before being handed back the car and it cleaned inside and outside

10 March 2020

sales

5

Staff amazing.

09 March 2020

service

5

Great customer service, was kept informed of the findings during the service, offered a solution so car ready to collect the same day with a couple of new tyres. 100% happy .

09 March 2020

service

5

...

08 March 2020

service

5

Always helpful

06 March 2020

service

5

Easy to book in, well appointed showroom and issue quickly resolved

06 March 2020

service

4

because everyone was very helpful

06 March 2020

sales

5

Staff are always courteous, friendly and willing to listen to the customer. I did business with MINI in Plymouth and all of the staff there go that extra mile to please the customer. Very happy!!

04 March 2020

service

5

Easy to arrange and communication was excellent throughout

03 March 2020

service

4

Service/repair went smoothly and very quickly.

02 March 2020

service

5

Got what I wanted and quick friendly member of staff. Craig.

01 March 2020

service

5

We were not happy originally but this was sorted by Mr Bloomfield

28 February 2020

service

5

Nice staff Good service

26 February 2020

service

5

good customer service

24 February 2020

service

5

Very good service best I have had

23 February 2020

sales

5

Friendly professional service - not rushed or pressurised. Anthony Coleman was great and came up with options we might not have thought about and my mini is fabulous and makes me smile!

23 February 2020

sales

5

This is my fourth Mini from Ocean Mini Plymouth. They are great to deal with I wouldn't come back if I was not happy with the way they have dealt with me over many years.

18 February 2020

service

4

I have noticed it is always a can do attitude from the staff that i come into contact with.

14 February 2020

sales

5

Easy

09 February 2020

service

5

Following breake fluid service I was advised that 2 front tyres would be required shortly but as a gesture of good will as I was a good customer and had a couple of problems in past they would fit new tyres for free. I was amazed and delighted.

08 February 2020

service

4

Because my mini went for its m.o.t and passed but advised brakes needed attention soon when I asked if they could be done now the answer was yes saving me another journey

07 February 2020

service

2

3 different prices given for service from pre booking to dropping car off and again when paying. Fault lights that where not on when handing over keys at garage amazingly came on during the service! Mini bonnet badge fell off when pulling away!

03 February 2020

service

5

I was made to feel very welcome - including coffee:) I was able to ask as many questions as I wanted, and any concerns were allayed

03 February 2020

service

5

Good check in, very clear about that would be done. Kept up to date with progress really well and then clear description of what had been done to repair the fault.

02 February 2020

service

5

They agreed to do a full service, and arranged to drop me and my 3yr old in Plymouth whilst they did the work and then collect us again later.

30 January 2020

service

5

All problems were sorted quickly and efficiently

28 January 2020

service

5

Prompt efficient service. Good customer experience.

28 January 2020

service

4.5

very good

28 January 2020

sales

5

Excellent - I would have liked my car delivered to home and there was no time for this but otherwise five star service.

23 January 2020

sales

5

Kept informed.

23 January 2020

service

5

Excellent service

20 January 2020

service

5

The person who served me was knowledgeable and genuinely helpful, particularly when I asked him about service plans for the next few years.

20 January 2020

service

5

There was nothing that I was unhappy with.

20 January 2020

service

5

Fault found and repaired.

16 January 2020

service

5

Totally and maintenance team were excellent

15 January 2020

service

5

Very Good service from all staff we dealt with.