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Customer Reviews.

service

5

Everything was done as asked

02 September 2021

service

5

Efficient, polite, friendly and a nice environment.

02 September 2021

service

5

Everything was made clear. I also asked for separate advice regarding car valeting and potential costs on future repairs, and these questions were answered fully and informatively.

02 September 2021

service

5

Good understanding of requirements and explanation of service findings

31 August 2021

service

4.5

Car returned cleaned and work completed on time, even with an unforeseen completion.

30 August 2021

service

5

Quick and efficient and always kept informed, staff friendly and helpful

27 August 2021

service

5

Job done well and quickly

27 August 2021

service

5

Richard was really helpful and excels at customer service.

27 August 2021

service

5

Complete report sent. Completed in the time agreed and the car was treated to a much needed shower!

25 August 2021

sales

5

Very well looked after and good professional service

24 August 2021

service

5

Professional and helpful

21 August 2021

service

5

Richard was fantastic he went the extra mile and helped me with extras on my car I was unsure about they were busy and he didn't need to do that

19 August 2021

service

4

Good service

19 August 2021

service

5

I received a complimentary car wash, my service and MOT were carried out in a very good amount of time and again the staff were very friendly.

19 August 2021

sales

5

Anthony was lovely

16 August 2021

service

5

Excellent and informative service from your staff.

15 August 2021

service

5

I did arrive early and was seen to straight away, and was completed within the time I had, so very pleased

14 August 2021

service

5

Both the gentleman booking the service realised I had the problem. Booked a very prompt service and Martin in the service reception was at his usual efficient best. Excellent.

14 August 2021

service

5

Staff very friendly and helpful and sorted the issue

14 August 2021

sales

5

Anthony was brilliant. Excellent communication & updates. Friendly & helpful!

12 August 2021

service

5

As above. The staff at BMW are all very polite and well informed.

11 August 2021

sales

5

Excellent . John Brown was highly efficient and responded accurately to my needs .

09 August 2021

sales

5

Excellent, all staff very attentive and accommodating, easy to arrange test drives, useful information, very personable and good support to help us find a vehicle spec and finance solution.

08 August 2021

sales

5

Everything was handled efficiently and professionally

07 August 2021

sales

5

The car is great. I first enquired about the car and completed my purchase in less than a week, Liam and team were fantastic

06 August 2021

service

5

Great to have video

01 August 2021

sales

5

All staff were brilliant Jasmine and Danny were so professional and caring

01 August 2021

service

5

Efficiently expedited with a courtesy car at short notice

30 July 2021

service

5

Helpful and friendly

27 July 2021

service

5

A good experience

24 July 2021

service

5

I have already sent an e-mail to Mr Garry Parker, Business Manager reflecting my appreciation.

24 July 2021

service

5

They did everything that they said and returned my car in a very clean condition

24 July 2021

service

5

Good customer service and communication

22 July 2021

service

5

Went in for an mot and final service check, no issues

22 July 2021

service

5

It was done promptly.

21 July 2021

sales

5

Sales and customer care outstanding. We always go back to Ocean Plymouth as we've developed a really good relationship with them

21 July 2021

service

4.5

A faulty part was replaced under the warranty.

18 July 2021

sales

5

Very friendly helpful staff

16 July 2021

service

5

Ocean Plymouth have set the bar high and give first class service

13 July 2021

service

5

The service was good and the young man who dealt with it was ery helpful

13 July 2021

sales

5

Very helpful and kept me up-to-date through the process

11 July 2021

sales

4

Delivery and handover went as planned.

11 July 2021

service

5

Phillip was excellent; fast, knowledgeable and efficient.

09 July 2021

service

5

Is was updated on the work being carried out service was great staff helpful and friendly

08 July 2021

service

5

Very polite, done in time stated.

02 July 2021

service

5

Ocean Plymouth have always been professional, efficient and courteous. Charlotte Jones on my last visit was exceptional and pointed out some additional options to me which I am in the process of considering.

30 June 2021

service

5

Quick and we'll organised

29 June 2021

service

5

The Service very Quick and on time

27 June 2021

service

5

Very good customer relations and efficient

27 June 2021

service

5

Usual good standard of customer service