Great staff especially John Brown our main contact.

Good communication

Clear communication, effective diagnosis, and friendly service.

Excellent customer service, complimentary hot drinks, and complimentary car clean.

Anthony guided me through the process well and explained everything as we went along, and he is on the end of the phone if I have any questions.

Excellent service, friendly, efficient staff. Martin Bloomfield, who dealt with us, was excellent.

Everything was done on time and professionally.

Mike Piper was very professional helpful and friendly.

Excellent service from Liam and Neil

Courteous and polite service.

Excellent service no problems

No trouble at all.

Prompt service, I received the video and full statement online promptly and my car had a complimentary vac&wash.

I am always happy with the service experience at Ocean Plymouth which is why I continue to take my car there for all service requirements.

Very efficient, friendly, supportive and helpful service from Charlotte. She was thoughtful, kind and efficient and kept me informed throughout. I was very impressed with her quality of customer service and she provided a taxi to get me home :)

Car was well looked after and i was kept informed of the progress and process

The liaison between the front desk service reception and the technicians in the workshop was excellent, ie the status of the vehicle and contacting me for further approvals for minor work was smooth

Great service nice and quick good info and care

I was impressed with the standard of customer service from the service department.

The service was easy from booking to collection of vehicle after service.

Jermaine made me feel important and took into account all of my whims and needs when it came to finding a new car. He maintained contact and was efficient in finding me a lovely car.

Service was completed in a very timely manner

the sales man was very very helpful and took very good care of me

Our sunroof had failed just out of warranty but was replaced by Mini FOC.

Always helpful

job was done while i waited & was kept up to speed at all times

Good communication, before, during and after.

The car was repaired within a day and it works

Had no issues

Excellent customer service. Very welcoming and courteous. Service completed on time

efficiency, staff wearing masks and cleaning keys /drive wheel etc. AND, only had to 'wait' 2 1/2hrs. Excellent.

Helpful, polite and efficient

I had no problems, the salesperson Liam was most helpful and was always positive with any queries.

Friendly service.

As always, tremendous service with a great atmosphere and friendly, welcoming approach. The standard of serve that we have consistently received is far better than that from major competitors.

We received a good service despite the current circumstances.

No issues and good covid 19 precautions

There was nothing that would prompt me to give a lower score

Because i was so pleased to be able to get around so soon i thought it would be several months before i would get my mobilty car replaced.im very happy i didnt take more than two weeks due to the hard work of your young sales man.Anthony coleman.

James and Anthony from mini Plymouth have outstanding service

Job well done!

Excellent services ! Many thanks to Martin Bloomfield & Richard Jones from MINI service centre, Ocean Plymouth.

Friendly professional staff Who give you the time and information you need.

Staff are very friendly and welcoming

The completeness of the testing was total, with all standards met and applied.

Friendly team, quick & efficient