Very professional and knowledgable
Anthony was very attentive and helpful, he explained everything in detail to me and talked me through everything, he said I could phone him any time with any query I might have
Service levels outstanding
Pleasant and helpful staff. Great service.
Dealt with James (Ocean Plymouth) from start to finish and could not fault him at all. No pressure, honest advice, listened to what I was looking for and knew the cars inside and out.. literally. Definitely felt like a valued customer.
Very herlpful staff
On arrival there were dedicated parking spaces allocated. The reception area was well laid out, and I was welcomed by Philip Oxenham who was polite, friendly and efficient.
Always had good service plus body repair shop
Service impeccable & hot drinks supplied whilst you wait
Peace of mind, knowing my cars are looked after,
Very helpful and friendly staff. Car service completed within time scale given and returned cleaned
A good service and helpful
Your reception staff were friendly informative and very pleasant.
I would have been completely satisfied, but my original booking had not been recorded so I had to be fitted in around other customers. However, Ocean worked around this problem in the end.
I often find that it takes longer than expected to fix my car which is a pain as it's my livelihood but it is is always done to a great standard.
As above they went above and beyond to locate the fault and rectify it.
Does all l expected to do and more.
The service appears to have been completed correctly.
The staff were very helpful and efficient
Extremely helpful team
Easy experience from booking to drop off and collection
The car is reliable and communication from Ocean is good.
Always very helpful
Very pleasant staff
Human beings treating other human beings with dignity and respect
We feel loyal to Anthony in Plymouth as he has always been easy to deal with.
Phil was super helpful and explained everything to me.
Service & an unknown repair done within a day. My only complaint is. It was difficult getting hold of the person I dealing with but they did call me back quickly so all good.
I am very happy with the service
I have an old mini Cooper the service department have always given good fair advice
Anthony has been helpful and friendly throughout the whole process, with excellent updates and useful advice
I have had 4 new mini s from you and am completely happy with the service I receive ,
Great service as normal
As stated above. Exemplary after sales service from all...From sales to service team. Always good levels of communication so as a customer i know exactly what is happening at all times.
Liam was very professional in all his dealings with me and his communication throughout was excellent and timely ??
Couldn't ask for anything more
Always keeping me informed
Always kept informed no issues at all
Excellent service from very friendly and efficient staff.
Work completed to the standards expected.
Good communication and advice
I was informed at every stage of the build of my new mini and any queries I had were dealt with efficiently and effectively.