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Customer Reviews.

sales

5

Great staff especially John Brown our main contact.

15 September 2020

service

5

Good communication

13 September 2020

service

5

Clear communication, effective diagnosis, and friendly service.

11 September 2020

service

5

Excellent customer service, complimentary hot drinks, and complimentary car clean.

05 September 2020

sales

5

Anthony guided me through the process well and explained everything as we went along, and he is on the end of the phone if I have any questions.

02 September 2020

service

5

Excellent service, friendly, efficient staff. Martin Bloomfield, who dealt with us, was excellent.

24 August 2020

sales

5

Everything was done on time and professionally.

23 August 2020

service

5

Mike Piper was very professional helpful and friendly.

23 August 2020

sales

5

Excellent service from Liam and Neil

22 August 2020

service

5

Courteous and polite service.

22 August 2020

service

5

Excellent service no problems

20 August 2020

service

5

No trouble at all.

20 August 2020

service

5

Prompt service, I received the video and full statement online promptly and my car had a complimentary vac&wash.

17 August 2020

service

5

I am always happy with the service experience at Ocean Plymouth which is why I continue to take my car there for all service requirements.

16 August 2020

service

5

Very efficient, friendly, supportive and helpful service from Charlotte. She was thoughtful, kind and efficient and kept me informed throughout. I was very impressed with her quality of customer service and she provided a taxi to get me home :)

13 August 2020

service

5

Car was well looked after and i was kept informed of the progress and process

13 August 2020

service

5

The liaison between the front desk service reception and the technicians in the workshop was excellent, ie the status of the vehicle and contacting me for further approvals for minor work was smooth

13 August 2020

service

5

Great service nice and quick good info and care

13 August 2020

service

5

I was impressed with the standard of customer service from the service department.

10 August 2020

service

5

The service was easy from booking to collection of vehicle after service.

10 August 2020

sales

5

Jermaine made me feel important and took into account all of my whims and needs when it came to finding a new car. He maintained contact and was efficient in finding me a lovely car.

09 August 2020

service

5

Service was completed in a very timely manner

09 August 2020

sales

5

the sales man was very very helpful and took very good care of me

03 August 2020

service

5

Our sunroof had failed just out of warranty but was replaced by Mini FOC.

03 August 2020

service

5

Always helpful

02 August 2020

service

5

job was done while i waited & was kept up to speed at all times

30 July 2020

service

5

Good communication, before, during and after.

26 July 2020

service

5

The car was repaired within a day and it works

25 July 2020

service

5

Had no issues

24 July 2020

service

5

Excellent customer service. Very welcoming and courteous. Service completed on time

23 July 2020

service

5

efficiency, staff wearing masks and cleaning keys /drive wheel etc. AND, only had to 'wait' 2 1/2hrs. Excellent.

17 July 2020

service

5

Helpful, polite and efficient

17 July 2020

sales

5

I had no problems, the salesperson Liam was most helpful and was always positive with any queries.

13 July 2020

service

5

Friendly service.

13 July 2020

sales

5

As always, tremendous service with a great atmosphere and friendly, welcoming approach. The standard of serve that we have consistently received is far better than that from major competitors.

12 July 2020

sales

4

We received a good service despite the current circumstances.

08 July 2020

service

5

No issues and good covid 19 precautions

06 July 2020

service

5

There was nothing that would prompt me to give a lower score

04 July 2020

sales

5

Because i was so pleased to be able to get around so soon i thought it would be several months before i would get my mobilty car replaced.im very happy i didnt take more than two weeks due to the hard work of your young sales man.Anthony coleman.

03 July 2020

sales

5

James and Anthony from mini Plymouth have outstanding service

03 July 2020

service

5

Job well done!

29 June 2020

service

5

Excellent services ! Many thanks to Martin Bloomfield & Richard Jones from MINI service centre, Ocean Plymouth.

28 June 2020

service

5

Friendly professional staff Who give you the time and information you need.

27 June 2020

service

5

Staff are very friendly and welcoming

26 June 2020

service

5

The completeness of the testing was total, with all standards met and applied.

26 June 2020

service

5

Friendly team, quick & efficient