service
Service was completed on time and the staff were, as ever, very pleasant. and informative.
Service was completed on time and the staff were, as ever, very pleasant. and informative.
Organised very polite
Ocean mini were very helpful and courteous as well as making our purchase safe, Everything they told us that would happen and there follow up has been excellent
My new mini is perfect
The salesperson was very polite and friendly. Able to answer all questions and made me feel relaxed.
The front of house service person was really helpful
Good service and no issues to report.
Danny at Ocean Mini, Paignton was very helpful as always.
Efficient and friendly
Staff are always polite and helpful, lovely atmosphere when you walk in
Noticed improvements in the response of the car
Great car!
Friendly and efficient from booking in via the telephone to picking up after the service.
We were satisfied with the service that we that we were given
Helpful friendly staff
Very helpful and pleasant experience
No complaints! Clean and valet very good too!
Completely satisfied
Phil was very helpful and the communication was good. I was notified of updates regularly which I was very happy with.
Outstanding
Even though it was under lockdown and was just a click and collect delivery Jermaine explained everything. He kept in touch regularly once the purchase had been made and phoned a few days before to run through the click and collect delivery process.
All went according to plan
Very helpful
Well looked after and fast service.
Hassle free
Martin at Ocean Plymouth was a credit to the company in the way he dealt with the problem.
Really good customer facing advisors, friendly and helpful.
I found all parts of the transaction easy and without stress.
The staff from entering the building are all so friendly, even though social distancing rules are in place.
It was painless, seen promptly and nothing to pay.
Was welcomed and well looked after
Very helpful staff when booking car in and at service desk.
Believe it or not it's rare for people & businesses do do as they say and Ocean Mini have not only done that but also gone above. This happened with my first mini & im glad the customer service level hasn't changed
Always explain everything
Anthony is brilliant
Service was completed as requested and the car was cleaned
Always on time no hanging around
Given a prompt appointment
very friendly, good follow up to questions, i felt at ease with my sales person.
completed on time very efficient service provided in these very difficult times
We got what we wanted on time without any drama
Excellent customer care and positive follow up service to ensure we were happy
Excellent communication ... we were made aware of what would happen and times...
Done in the time they say they would.
Excellent service, i was there a little longer than expected but I must give a special mention to the service advisor Charlotte Jones who was excellent and kept me informed throughout my visit.
Always a good experience, car running better than before the service & is now nice & clean thanks to the valetting service!