OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
87 ratings and 58 comments received in the last 90 days.
29 April 2025
Explanations about the new model were clear and thorough with the opportunity given to ask questions when in the Mini Centre or if I had any afterthoughts.Very helpful.
15 April 2025
Plenty of time given to familiarising me with the car, I didn't feel rushed at all. A really high focus on making sure I was completely happy.
13 April 2025
7th mini always been amazing
08 April 2025
Very good service friendly and helpful
31 March 2025
All were very helpful
26 March 2025
Jack Mears was a standout consultant who helped me get the deal I wanted for the spec I wanted and kept me informed all the way through - he is a legend!
24 March 2025
Salesman Anthony Coleman was exceptionally professinal during the sales process and delivery of the car. Nothing was too much trouble in explaining each step.
23 March 2025
John brown knowledgeable listens and not pushy
18 March 2025
Jermaine is really helpful and always makes my purchases seamless.
28 May 2025
I was frustrated that I got sent a e mail and a text in the evening when I had checked the car in and authorised the work in the afternoon
26 May 2025
Excellent service.
23 May 2025
everything was carried out as planned, all staff I came into contact with were polite and helpful.
23 May 2025
Every thing done as promised
19 May 2025
No problem with the service done but half a day for a brske fluid servive and 45 minute MOT was tedious.
13 May 2025
Very satisfied. Sue kept me up to date with my vehicle's progress
07 May 2025
Always kept updated.
05 May 2025
Friendly, helpful, efficient, reliable
04 May 2025
Easy friendly service.
02 May 2025
After a little longer time than we all expected you lent us a loan 5 series BMW which was very much appreciated.
24 May 2025
Anthony was clear and helpful