OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
118 ratings and 98 comments received in the last 90 days.
07 May 2026
All the team were really welcoming. Isaac was doing the handover for my new car and he was great, professional but also very friendly and explained everything well. Made the experience enjoyable!
07 May 2026
Anthony Coleman was friendly, professional and very efficient throughout the whole process. Nothing was too much trouble with all our questions being answered competently. Anthony made our experience easy and enjoyable. We would certainly recommend.
06 May 2026
Excellent service from start to finish
03 May 2026
The customer service in advance of the car was excellent, we knew what to expect and we are very satisfied.
03 May 2026
-
02 May 2026
Excellnr service throughout the process.
01 May 2026
Amazing
30 April 2026
From initial enquiry to picking up my Mini, I was delighted with excellent service & attention to detail, Jack Mears was exceptional, updating me, & the
28 April 2026
Staff really nice.
09 May 2026
Parts not available resulting in postponed appointment
09 May 2026
Great service and communication
08 May 2026
-
02 May 2026
I asked for a prompt return of car due to childcare commitments but it didn't happen .
30 April 2026
I ve given this answer because the MOT was done a good time and my service was polite and courteous
29 April 2026
Lots of communication by phone before the service.
27 April 2026
The service was excellent and I enjoyed the guidance throughout the process, including the video review & optional extra work. All the costs were laid out clearly. My only negative is that I didn't recieve the complimentary car wash despite opting in
27 April 2026
All round good service.
27 April 2026
Professional job, done on time
24 April 2026
Good service provided
FIND Ocean Group Plymouth.
Address
- St. Modwen House, Longbridge Road, Plymouth, Devon, PL6 8LD
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:09:00 - 17:00
- Sun:Closed
Phone
- 01752 407444
Plymouth as well as surrounding areas including Paignton, Torquay, Newton Abbot and Saltash
Address
- St Modwen House, Longbridge Rd, Plymouth, PL6 8LD
Opening Hours
- Mon–Fri:08:15 - 17:30
- Sat:08:30 - 12:30
- Sun:Closed
Phone
- 01752 407444
Plymouth as well as surrounding areas including Paignton, Torquay, Newton Abbot and Saltash
08 May 2026
process was straightforward and very efficient with each step of the way clearly provided