OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
114 ratings and 72 comments received in the last 90 days.
08 April 2024
Couldn't have been improved
06 April 2024
Very satisfied
05 April 2024
Always very personalised service- nothing's too much trouble.
31 March 2024
Everything was dealt with smoothly
31 March 2024
Extremely satisfied the reception lady alway made us feel welcome with a coffee and alway returned to us to see if we were ok . Heather explained to us confidently and didn't mind us asking the same questions over .. that lady knows her stuff .
30 March 2024
Excellent service from the staff
29 March 2024
The service we received from Liam West was absolutely first class from our initial conversation until the time we picked up our new Mini
27 March 2024
They were extremely helpful in all aspects of this purchase
21 March 2024
Helpful staff, satisfying and personal service.
08 April 2024
The actual service work was fine see above. No reason was given for why it wasn't cleaned?
07 April 2024
Efficient and curtious
03 April 2024
Brilliant staff, especially Alex
03 April 2024
Efficient. Tried to help with all the mess caused by Mini Exeter
01 April 2024
They dealt with matters quickly and effectively, keeping me informed as the job progressed
30 March 2024
Rich was amazing
25 March 2024
Friendly staff and the coffee is good.
22 March 2024
The service is always good at Plymouth BMW/MIni. Great communication.
20 March 2024
Have not had any issues and think their overall customer care is excellent.
19 March 2024
Service time was accurate
09 April 2024
Car as described, customer service was superb.