OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
88 ratings and 61 comments received in the last 90 days.
21 November 2025
All good
09 November 2025
Jermaine and the team were brilliant
02 November 2025
We were kept in the picture and informed of expected delivery date. Finance details well explained and offered coffee!
26 October 2025
Kept well informed throughout
25 October 2025
Jermaine Crewes kept me informed at all stages. I have dealt with him before and always found him a pleasure to do business with.
08 October 2025
Jack Mears was excellent at keeping me informed with everything that was going on and did an amazing hand over of the car
04 October 2025
Very easy process for handover with Daniel Welch. He calmed my nerves and was very patient with me when having to run through the workings
04 October 2025
Very happy
03 October 2025
Perfect as always
29 November 2025
Professional, polite and courteous. A pleasant environment to wait with clean facilities. A good camaraderie amongst the employers. Kept to time and I find the video clips from the Service really interesting and reassuring.
27 November 2025
Work was carried out quickly and efficiently and I was kept informed
24 November 2025
Easy check in and service exceptional
20 November 2025
Video was good and explained tyre wear, brake pad wear etc.
18 November 2025
Protective cover on driver's seat and floor had been left on.
17 November 2025
Work needed was explained to me and carried out efficiently.
15 November 2025
As in 1.
12 November 2025
Kept informed, appreciate video and warm welcome
12 November 2025
Completely satisfied. Work completed in good time. Full explanation of additional work needed to be done.
10 November 2025
Same as last answer but I would like to mention Mitchell who was most helpful and understanding
FIND Ocean Group Plymouth.
Address
- St. Modwen House, Longbridge Road, Plymouth, Devon, PL6 8LD
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:09:00 - 17:00
- Sun:Closed
Phone
- 01752 407444
Plymouth, Paignton, Torquay, Newton Abbot and Saltash
Address
- St Modwen House, Longbridge Rd, Plymouth, PL6 8LD
Opening Hours
- Mon–Fri:08:15 - 17:30
- Sat:08:30 - 12:30
- Sun:Closed
Phone
- 01752 407444
Plymouth, Paignton, Torquay, Newton Abbot and Saltash
22 November 2025
Because I was very happy with the service I received