OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
98 ratings and 66 comments received in the last 90 days.
01 October 2023
Ordering my car was simple and I was kept fully informed between order and delivery.
30 September 2023
Jon was able to help me with the purchase by talking me through the upgrades available, the process and finance options. The centre kept me in touch whilst waiting for the car to be delivered and very attentive,
28 September 2023
Very good service
24 September 2023
I have dealt with James Hawker at Ocean Plymouth for the purchase of both my minis and he has been fantastic. Knowledgeable, friendly, open & honest. Could not ask for better service.
22 September 2023
The team are very knowledgeable and the volume of paperwork to complete is gradually declining thank goodness.
18 September 2023
Excellent service, Jermaine was extremely kind and very helpful throughout.
07 September 2023
Great service and an easy pain free process. Ocean Mini, Paignton (Jon) did what my local Mini dealership in Teesside couldn't (or wouldn't do) and that's get me into the Mini of my dreams!
06 September 2023
expert advice given ,on the ball and no chasing up
05 August 2023
Good salesman and after sales services
09 October 2023
Customer service excellent & friendly
08 October 2023
Got things done on time . Friendly service
04 October 2023
Courteous staff
04 October 2023
Excellent service ...well done!
03 October 2023
Great community
01 October 2023
As before whole experience was excellent
01 October 2023
The video you get that shows you your car underneath and they tell you of anything that is going to be a problem in the future.
01 October 2023
Professional staff and a fair price for the work
30 September 2023
I had to wait much longer than anticipated due to a backlog in valeting and washing the car after the service
24 September 2023
Efficient
09 October 2023
Kept up to date during sale. Any queries quickly resolved.