OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
81 ratings and 56 comments received in the last 90 days.
02 January 2026
The time taken when I chose my new mini. Which model and paint colour. Checking with me I chose everything I needed. I was so disappointed with the mini countryman paint colours that I nearly walked out. They showed me the white one I chose.
22 December 2025
Excellent customer service.
20 December 2025
Everything happened exactly as I was told
19 December 2025
Very, from initially going in for an informal chat with the sales team to picking up the car. the support we have received has been excellent.
11 December 2025
Our experience couldn't have been better, we knew we wanted the light interior and as long as the colour of the car wasn't red we were happy. This proved a little more difficult but we put Isaac Pearson to the test, he passed with flying colours ??
04 December 2025
Ocean Torbay extremely helpful
02 December 2025
Kal was very helpful and attentive throughout the process of buying the car.
22 November 2025
Because I was very happy with the service I received
21 November 2025
All good
31 January 2026
There's a nice comfortable place to sit with refreshments. Staff friendly & helpful.
30 January 2026
You always get a warm welcome
28 January 2026
Problem was solved and we were dealt with with courtesy and accuracy
28 January 2026
Quick efficient service
27 January 2026
Amazing service.
23 January 2026
Good customer service
21 January 2026
Kept informed of progress at all times
20 January 2026
kept me informed every step of the way
18 January 2026
Excellent service and very polite
18 January 2026
The Staff More than helpful
FIND Ocean Group Plymouth.
Address
- St. Modwen House, Longbridge Road, Plymouth, Devon, PL6 8LD
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:09:00 - 17:00
- Sun:Closed
Phone
- 01752 407444
Plymouth as well as surrounding areas including Paignton, Torquay, Newton Abbot and Saltash
Address
- St Modwen House, Longbridge Rd, Plymouth, PL6 8LD
Opening Hours
- Mon–Fri:08:15 - 17:30
- Sat:08:30 - 12:30
- Sun:Closed
Phone
- 01752 407444
Plymouth as well as surrounding areas including Paignton, Torquay, Newton Abbot and Saltash
15 January 2026
John is very helpful and answers my questions promptly